Shipping policy
SHIPPING
ORDER PROCESSING:
Please allow 2-5 days to process your order. Expect an email within 3-5 days to let you know your order is on the way! Delivery times from order to delivery are usually 7-10 days.
SHIPPING:
Orders are generally shipped within 2-3 days using USPS and DHL.
DOMESTIC SHIPPING RATES AND ESTIMATES:
Free shipping on all orders over $75.
RETURNS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. All products are unique and produced only once ordered. This means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.
You’ll also need the receipt or proof of purchase. To start a return, you can send an email to sales@faithoutloud.shop.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
In the event that your order arrives damaged in any way, please send us a message as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.You can always contact us for any return question at sales@faithoutloud.shop.